PLEASE  REFER TO THE "CLASS UPDATES" SECTION FOR INFORMATION ON CLASS STATUS, CREDITS FOR CLASS CANCELLATIONS AND OTHER "NEWS".

Sorry, no. Registration is on a first come, first serve basis upon receipt of your registration form and payment.

Sorry, no. We must have a signed registration form and payment in order to commit a candidate to a wait list spot.

Yes.  The registration fee is not a one time fee.  It is a per person fee as well.  Also, as stated directly on the registration form, in order for us to hold a spot in a class this non-refundable registration fee must accompany all registrations -- failure to pay this fee will delay processing of registrations and could jeopardize one's class placement.

Sorry, no. We must have two separate registration forms for each season, accompanied by two separate registration fees (per person).

Sorry, no. We do not offer family discounts.

What is your refund policy if I need to withdraw from a class after I have already been confirmed or once the class has already started?

Each session we clearly state our refund policy on the season's flyer and in the confirmation letter - please refer to those resources for timeframes and any refundable amounts. Registration fees are non-refundable.  Please note: Once a class has started there is no credit or refund provided for withdrawal, for any reason, except with submittal of a doctor's note for medical circumstances requiring full withdrawal from the program. 

We always try to hold class if we possibly can. On a day there has been rain or questionable weather forecasts (or even perhaps if there has been lots of rain for days prior) call (617) 661-PLAY, 45 minutes prior to the start of your clinic for a recorded message of notification of cancellations.  The cancellation line is only updated upon cancellations.

Please note: Most classes are given as part of a two, three or four hour block i.e. the 9am to noon block is 9-10am, 10-11am, 11-noon.  If we have to cancel a class within a block of classes then the teachers are dismissed for the rest of the block and all the classes that follow within that block will be cancelled as well.

Rain make up classes will not be on the schedule due to the timing of the last class and/or the beginning of the a new session.  If there should be one or more cancelled classes during the session a credit voucher will be issued in lieu of make up classes, which can be used to reduce the cost of a future tennis class program. This voucher will be sent to you in the form of a letter and you must keep this original document to send in with your registration form in order to apply any deductions.   These vouchers have no expiration date and can be used by any immediate family member, in any of the tennis sessions, towards the cost of enrollment in a full tennis session.  They cannot be used to take part in one or more classes in a class that one is not officially enrolled in for a full session.

Per diem classes are pay as you go. You cannot sign up for partial payments in advance.  If you want to pay in full for all of the classes listed you must do so in advance.

Our program is a community based program focused on providing quality group lessons as provided in our schedule of classes. Our instructors work full time teaching adult and kid classes during the morning, afternoon and evening hours, almost every day of the week (including weekends).   When they are not running our classes then most of them are working at other jobs as well.  Therefore, we really have limited resources available to provide private lesson services and most likely we will not be able to meet this request.  If we are ever able to arrange this service it usually occurs after several weeks into any of our sessions at which point we can determine if our instructors have any flexibility in their schedules at all.